Privacy Policy

Information We Collect

We collect information you voluntarily provide when you submit forms on our website, including your name, email address, phone number, and any details you include in your message. We also automatically collect certain technical information through cookies and analytics tools, such as your IP address, browser type, pages visited, and time spent on the site.

How We Use Your Information

Information submitted through our forms is used to respond to your inquiries, coordinate patient care, schedule appointments, and communicate with you about our services. We may use your information to improve our website and services, and to send you relevant updates if you have opted in to receive them.

HIPAA Compliance

Wound Care Specialists is committed to protecting the privacy and security of protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Any health-related information you share with us is handled in compliance with applicable federal and state privacy laws. Please note that information submitted through this website's contact forms is not a substitute for secure patient communication channels. For sensitive health information, please contact our office directly.

Third-Party Services

Our website uses the following third-party services:

• Google Analytics — to understand how visitors use our website and improve the user experience. Google Analytics collects anonymous usage data and does not collect personally identifiable information.
• Jotform — to process form submissions securely. Information submitted through Jotform is subject to their privacy policy.

Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your data.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We will respond to your request within a reasonable timeframe.

Contact Us

If you have questions or concerns about this privacy policy, please contact us:

Wound Care Specialists
112 Sparks Drive
Forest City, NC 28043
Phone: (828) 351-6000